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Attack problems, not people. |
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Express your feelings and needs in a non-blaming way. |
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Take ownership for your part of the problem. |
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Listen and seek to understand the other person's point of
view before giving or defending your own. |
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Talk to a teacher. |
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Look for a solution to the problem by communicating in a
positive way with the other person involved |
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Encourage positive different points of view, controversy,
and honest dialogue-and then respect those ideas. |
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Focus on what can be done in a positive manner, not what
can't. |
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Solve the problem in a positive way and build the relationship.
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Use objective criteria when making decisions. |
